Privacy Policy
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, and business details when you sign up for our services or contact us.
Usage Data: Information about how you interact with our website, including IP address, browser type, and pages visited.
Cookies: Small files stored on your device to enhance your browsing experience. For more details, see our Cookie Policy.
2. How We Use Your Information
We use the information collected to:
Provide and improve our services.
Respond to your inquiries and communicate with you.
Personalize your experience on our website.
Send you promotional materials or updates, with your consent.
Analyze website performance and usage patterns.
3. Sharing Your Information
We do not sell your personal information. However, we may share your data with:
Service Providers: Third-party vendors who assist us in delivering our services (e.g., hosting providers, analytics tools).
Legal Compliance: Authorities when required by law or to protect our legal rights.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.
4. Data Security
We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Your Rights
You have the following rights regarding your personal data:
Access and Correction: Request access to or correction of your personal information.
Data Deletion: Request deletion of your data, subject to legal obligations.
Opt-Out: Unsubscribe from promotional communications.
Data Portability: Request a copy of your data in a structured, machine-readable format.
To exercise your rights, contact us at info@serenix.co.uk.
6. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external websites. Please review their privacy policies before engaging with them.
7. Children’s Privacy
Our services are not directed at children under 13 years of age, and we do not knowingly collect personal information from children.
8. Updates to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with the updated effective date. We encourage you to review this policy regularly.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Serenix
Email: info@serenix.co.uk
Phone: 01582 377330